Centralize maintenance intake, automate tenant follow-ups, and get a birds-eye view of your property's health in real-time.
Manage maintenance requests with the simplicity of a single board.
The SiteOps request list API returns requests for the authenticated owner by ownerEmail or by properties created by that owner.
Example requests shown with the real SiteOps board controls.
Properties
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Open
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Example request: water is pooling under the kitchen sink and the cabinet needs inspection.
Example request: cooling is weak and the system needs a filter and airflow check.
Example request: hallway outlet was checked and the completed work is ready for review.
Successfully managing a facility involves thousands of moving parts. From routine preventative maintenance to emergency structural repairs, the volume of data generated by a building can be overwhelming. Historically, property managers relied on physical paperwork, fragmented spreadsheets, and endless email chains to keep their properties running.
SiteOps provides a modern alternative. We've built an interconnected ecosystem that brings tenants, managers, and service providers together in one high-velocity dashboard. By digitizing the end-to-end maintenance process, we provide a level of oversight that was previously unattainable for most small-to-medium-sized building operators.
High adoption rates are the hallmark of effective facility maintenance tools. SiteOps achieves this through a web-based tenant portal that eliminates the need for app downloads. Tenants can submit a ticket in seconds, attaching photos and detailed descriptions of their maintenance issues, which are immediately funneled into the manager's dashboard.
The Kanban style dashboard gives you a live look at your property's maintenance pipeline.
The SiteOps platform is accessible globally from any browser, allowing remote property management with total confidence.
SiteOps keeps request records organized by property, category, and status so managers can review recurring maintenance patterns without digging through scattered inboxes.
From the initial intake in the tenant portal to the final resolution on the dashboard, SiteOps keeps maintenance requests visible to the team.
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